How to Visit the Lindt Chocolate Museum in Zürich, Switzerland and What You Can Expect
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If you’re visiting Zurich and you’re a chocolate lover or would love to learn more about the world of Swiss chocolate while enjoying a lot of it, then you should check out the Lindt Chocolate Museum.
The museum is located in a quiet Zurich suburb, Kilchberg. There are several different ways to visit the Lindt Chocolate Museum in Zurich.
You could come on your own (DIY), as part of a tour from Zurich City, or for a chocolate-making workshop.
In this post, I’ll show you how to visit on your own, as we did.
I will also give you some insider tips and share with you what to expect (good and bad). I hope this helps you decide if it is worth your time and money.
This guide is ideal for first-time visitors, whether you live in Zurich or are just visiting.
Let’s begin.
About this Lindt Chocolate Museum in Zurich
It’s pretty new; it actually opened in 2020 (yes, during the pandemic), and it has the world’s biggest chocolate fountain and other high-tech chocolate experiences.
You will also find the world’s biggest Lindt chocolate shop at this chocolate museum.
So, this place is ideal for everyone, whether you’re going by yourself, with your partner, or with your whole family.
If you, like my partner, have a fondness for sweet treats and history (like me), this is the perfect place for you.
This museum visit also covers Lindt’s history and connection to the museum.
Here’s how you can plan your Lindt Chocolate Museum visit and learn what to expect.
How to Get There and Plan Your Visit
It is simple to go to the Lindt Chocolate Museum if you are staying in Zurich. Here’s how:
By Public Transport
To get to Kilchberg station, take a train from Zürich Hauptbahnhof (the main stop).
The ride should take about 10 minutes. It’s a pleasant 10-minute walk from there.
Another option is to take a bus from Zurich; although we didn’t take one, I do recall seeing a bus stop near the Lindt Museum. View the directions for further information.
By Car
If you choose to drive, you have the option of parking on-site, but a fee applies if you stay longer than a certain amount of time.
For parking information, I suggest you visit the museum’s main website. Another important tip is that depending on how busy the museum is, parking spaces may be unavailable.
Usually, the weekend is quite busy. We went during the week in February 2022, so it was pretty quiet from the outside.
By Boat
This is how you can get here if you choose to see the museum as part of the Zurich Boat Tour & Lindt Chocolate Museum.
Honestly, I wouldn’t suggest going on the tour because it includes other things like cooking a Swiss meal, which makes it very expensive—particularly if you like to save money on trip activities like we do!
If you are willing to pay for such a tour, then by all means, take it!
Opening Hours and Tickets
Opening Hours
Daily from 10:00 AM to 7:00 PM ( opening hours may change on certain special seasons)
Tickets
There are three main types of tickets on their website: a chocolate tour, a chocolate course, and a voucher.
Prices vary depending on your age and the type of experience you choose.
If you are a student (not sure if you need to be a Swiss student or a student from any other country, so double-check before you book) or have a Zurich card, you may be eligible for a discount.
Back to tickets: adult single-entry tickets for a chocolate tour (which is what we did) cost roughly CHF 13 to 15 during our visit in 2022. Check the most up-to-date prices for all age groups.
The museum website strongly advises booking your slot in advance, especially during peak tourist seasons and around the festive season.
However, based on our experience, it was not hectic for us to buy a ticket—perhaps visiting when the COVID-19-19 pandemic restrictions were just scraped during the winter months helped.
What to Expect at the Lindt Chocolate Museum
1. The Chocolate Fountain
The main attraction greets you as soon as you enter: a 9-meter-tall chocolate fountain that melts deliciously into the atmosphere.
That’s impressive! Just a friendly heads-up: if you stare too long, you might find yourself drooling uncontrollably!
There’s a lovely cafe on the left from the main entrance, and I believe you can enjoy a seat there even if you’re not joining the chocolate tour.
Many visitors like to stop by after the chocolate tour, too! We didn’t stop by the cafe since that wasn’t our main plan, but it looked pretty simple from afar.
Getting tickets was pretty easy; we did it in person. After paying for your ticket, the salesperson will direct you to the chocolate tour queue.
2. The Multimedia Exhibition
You can pick up your multimedia self-guided audio right under the stairs that lead to the chocolate tour queue. You can choose your favourite language!
They offer around five options, including English, French, German, and Spanish, if I remember correctly.
The journey starts with an interactive video show that tells the story of chocolate—from its origins with the ancient Mayans to modern-day production.
It’s confession time; we initially overlooked several interactive screens, unaware that their purpose was to provide audio explanations.
To be fair, we couldn’t have known because there were no clear signs or staff around to help us.
This is one of the disadvantages. Before we knew it, everyone else was plugged in and learning interesting things while we stood there and nodded at the images like chocolate experts.
Do not make the same mistake—it is worthwhile to take the time to learn the interesting background of your favourite treat.
3. Chocolate Production in Action
After learning about the history of chocolate, you will have the opportunity to witness Lindt’s state-of-the-art production process firsthand.
If you’re wondering, you won’t see people making the chocolate, which is what we were hoping for. The shiny machines at work are fascinating, though, and it smells as good as you’d expect.
Unfortunately, this section is quite crowded, especially with families, as most children or even adults (Alex’s favourite was the “unlimited chocolate testing”) may find it fan-friendly.
However, visitors leave the section somewhat fast to go on to the next area.
So, take your time and enjoy as much chocolate as you like without feeling rushed! (No judgement here!)
4. Unlimited Tasting
Yes, you read that right. No limit. Chocolate. sampling. There are bowls of Lindt truffles in every possible flavour.
Additionally, you have the opportunity to make your own chocolate and sample chocolate varieties that are likely unavailable in regular stores, including those outside of Switzerland.
Although I don’t know for sure, I’d bet in some Swiss stores they might. By the end, you’ll either be ecstatic or wonder if there are chocolate detox programs out there.
Fortunately, Alex simply had enough chocolate, and I’m not such a fan, so neither of us got sick from eating too much.
Also Read: How to visit Stoos Ski Resort if you don’t ski? A Cheap Way to Enjoy Switzerland in Winter
Visitor Tips for the Best Experience at Lindt Chocolate Museum
- Timing is Everything: Mornings tend to be quieter, giving you more time to linger at the exhibits and sampling stations.
- Stay Hydrated: You’ll be consuming a lot of chocolate. Carry water to balance things out (or at least pretend you’re being healthy).
- Come with an open mind: Learn something much deeper than just indulging in chocolate. Take your time to listen to all the multimedia exhibitions.
- Shop smart: When shopping at the museum gift shop, it’s important to note that Swiss chocolate is more expensive than regular chocolate bars. Pick unique flavours you can’t find elsewhere. We got Alex’s parents just one big bar of their favourite chocolate to take home for them. I can’t remember exactly how much a bar was, but I do remember it wasn’t super cheap!
Pro Tip:
The tour does not allow the use of bags, including backpacks or small bags for storing chocolate, which is a letdown for chocolate lovers.
If you happen to have a big bag, you shouldn’t worry; they’ve got lockers on the premises.
It may be intimidating to see the staff standing next to the bowls of Lindor truffles at the end of the tour. But don’t be shy; eat and take anyway!
Remember, you’ve paid for your chocolate tour, and as long as you’re still within the tour premises, you still have unlimited sampling.
While there is no limit on chocolate consumption, staff members’ disapproval that resembled moms’ expressions was unsettling.
It almost felt like they were requested to stand there on purpose to discourage people from taking too much FREE chocolate and instead encourage them to spend more money in the Lindt store downstairs.
Frequently Asked Questions about Zurich Lindt Chocolate Museum
Although I haven’t been to many chocolate factories in Switzerland, I believe the Lindt Home of Chocolate Museum in Zurich is one of them. So visiting here makes it a little special.
The official site of the Lindt Chocolate Museum recommends one and a half hours for the chocolate tour.
However, after visiting, I think you can take longer because there isn’t anyone rushing you or checking how long a single visitor has been on the tour.
Final Thoughts on a Visit to Lindt Chocolate Museum
Overall, our trip to the Lindt Chocolate Museum was a wonderful way to learn about the history of chocolate and where it comes from.
Although there were occasional disappointments, everything was fine. It was calming and the perfect budget (for Switzerland) activity for us to do together as a couple.
I’d suggest you add it to your itinerary for Zurich. After spending our days in Zurich with friends, we just had a few hours to see the city on our own, so we didn’t linger long at the museum.
We quickly left and walked along the riverbank and the Quaibrücke Zurich bridge. After the chocolate tour, I suggest enjoying a nearby free activity.
I'm curious; have you had the chance to explore any chocolate museums? I'd love to hear your personal experiences or favourite chocolate recommendations in the comments below!👇🏽
