Lindt Chocolate Museum Zürich, Switzerland: What You Can Expect on Your Visit

The Lindt Chocolate Museum in Zürich is one of the best budget-friendly finds in a city known for being, well, not-so-budget-friendly.

If you’re putting together your Zürich trip and wondering what fun, affordable things you can do, this one’s a winner.

I had the opportunity to visit here with my partner while visiting friends, and it honestly made our trip better and more memorable.

Zürich is beautiful, but wow—it can get expensive fast. That’s why I’m excited to share why this museum is actually worth it, especially if you are keen to learn how chocolate is made (and taste a bunch along the way).

In this post, I’ll walk you through what to expect so you can decide if it’s worth adding to your itinerary.

🤩 Book your ticket to the Lindt Chocolate Museum in advance and check the availability for your visit.👇🏽

Overview of the Lindt Chocolate Museum in Zurich

It’s pretty new; it actually opened in 2020 (yes, during the pandemic), and it has the world’s biggest chocolate fountain and other high-tech chocolate experiences.

You will also find the world’s biggest Lindt chocolate shop at this chocolate museum.

So, this place is ideal for everyone, whether you’re going by yourself, with your partner, or with your whole family.

If you, like my partner, have a fondness for sweet treats and history (like me), this is a perfect place for you.

This museum visit also covers Lindt’s history and connection to the museum.

Here’s how you can plan your Lindt Chocolate Museum visit and learn what to expect.

How to Get There and Plan Your Visit

It is simple to go to the Lindt Chocolate Museum if you are staying in Zurich. Here’s how:

By Public Transport

To get to Kilchberg station, take a train from Zürich Hauptbahnhof (the main stop).

The ride should take about 10 minutes. It’s a pleasant 10-minute walk from there.

Another option is to take a bus from Zurich; although we didn’t take one, I do recall seeing a bus stop near the Lindt Museum. View the directions for further information.

By Car

If you choose to drive, you have the option of parking on-site, but a fee applies if you stay longer than a certain amount of time.

For parking information, I suggest you visit the museum’s main website. Another important tip is that depending on how busy the museum is, parking spaces may be unavailable.

Usually, the weekend is quite busy. We went during the week in February 2022, so it was pretty quiet from the outside.

By Boat

This is how you can get here if you choose to see the museum as part of the Zurich Boat Tour & Lindt Chocolate Museum.

, Honestly, I wouldn’t suggest going on the tour because it includes other things like cooking a Swiss meal, which makes it very expensive—particularly if you like to save money on trip activities like we do!

If you are willing to pay for such a tour, then by all means, take it!

Opening Hours and Tickets

Opening Hours

Daily from 10:00 AM to 7:00 PM (opening hours may change on certain special seasons)

Tickets

There are three main types of tickets on their website: a chocolate tour, a chocolate course, and a voucher.

Prices vary depending on your age and the type of experience you choose.

If you are a student (not sure if you need to be a Swiss student or a student from any other country, so double-check before you book) or have a Zurich card, you may be eligible for a discount.

Back to tickets: adult single-entry tickets for a chocolate tour (which is what we did) cost roughly CHF 13 to 15 during our visit in 2022. Check the most up-to-date prices for all age groups.

The museum website strongly advises booking your slot in advance, especially during peak tourist seasons and around the festive season.

However, based on our experience, it was not hectic for us to buy a ticket—perhaps visiting in February, winter months, helped.

What to Expect at the Lindt Chocolate Museum

1. The Chocolate Fountain

The main attraction greets you as soon as you enter: a 9-metre-tall chocolate fountain that melts deliciously into the atmosphere.

That’s impressive! Just a friendly heads-up: if you stare too long, you might find yourself drooling uncontrollably!

There’s a lovely cafe on the left of the main entrance, and I believe you can enjoy a seat there even if you’re not joining the chocolate tour.

Many visitors like to stop by after the chocolate tour, too! We didn’t stop by the cafe since that wasn’t our main plan, but it looked pretty simple from afar.

Getting tickets was pretty easy; we did it in person. After paying for your ticket, the salesperson will direct you to the chocolate tour queue.

2. The Multimedia Exhibition

You can pick up your multimedia self-guided audio right under the stairs that lead to the chocolate tour queue. You can choose your favourite language!

They offer around five options, including English, French, German, and Spanish, if I remember correctly.

The tour starts with an interactive video show that tells the story of chocolate—from its origins with the ancient Mayans to modern-day production.

It’s confession time; we initially overlooked several interactive screens, unaware that their purpose was to provide audio explanations.

To be fair, we couldn’t have known because there were no clear signs or staff around to help us.

This is one of the disadvantages. Before we knew it, everyone else was plugged in and learning interesting things while we stood there and nodded at the images like chocolate experts.

Do not make the same mistake—it is worthwhile to take the time to learn the interesting background of your favourite treat.

3. Chocolate Production in Action

After learning about the history of chocolate, you will have the opportunity to witness Lindt’s state-of-the-art production process firsthand.

If you’re wondering, you won’t see people making the chocolate, which is what we were hoping for. The shiny machines at work are fascinating, though, and it smells as good as you’d expect.

Unfortunately, this section is quite crowded, especially with families, so most children or even adults (Alex’s favourite was “unlimited chocolate testing”) may love this area, though.

But visitors leave the section somewhat fast to go on to the next area.

So, take your time and indulge in as much chocolate as you like without feeling rushed! No worries; there isn’t anyone rolling their eyes at you here. Everybody is too busy eating away.

4. Unlimited Tasting

Yes, you read that right. No limit. Chocolate sampling. There are bowls of Lindt truffles in every possible flavour.

Also, you have the opportunity to make your own chocolate and sample chocolate varieties that are likely unavailable in regular stores, including those outside of Switzerland.

While I can’t confirm with certainty, I’m confident that some Swiss stores may offer it. The chocolate museum tour will either leave you feeling ecstatic or leave you wondering if there are chocolate detox rooms.

Luckily, Alex tried just enough samples of chocolate, and I’m not such a fan, so neither of us got sick from eating too much.

If I’m honest, I was more interested in learning about the production of chocolate, including where they source the actual cocoa beans and how they come up with absurd price tags for their “chocolate”.

Because, let’s be real, I’m sure you can agree with me that Switzerland doesn’t have the climate to grow chocolate beans.

Anyway, if you’re wondering whether you’ll find information on the price tag, don’t expect it. I bet it’s a Swiss secret that no one will know, or perhaps I just didn’t see it.

Also Read: How to visit Stoos Ski Resort if you don’t ski? A Cheap Way to Enjoy Switzerland in Winter

Tips for the Best Experience at Lindt Chocolate Museum

• Timing is Everything: Mornings tend to be quieter, giving you more time to linger at the exhibits and sampling stations

• Stay Hydrated: You’ll be consuming a lot of chocolate. Carry water to balance things out (or at least pretend you’re being healthy)

• Come with an open mindset: learn something much deeper than just sampling chocolate. Take your time to listen to all the multimedia exhibitions

• Shop smart: When shopping at the museum gift shop, it’s important to note that Swiss chocolate is pricier than regular chocolate bars. Pick unique flavours you can’t find elsewhere. We got Alex’s parents a big bar of their favourite chocolate to take home. I can’t remember exactly how much a bar was, but I do remember it wasn’t super cheap!

PRO TIP:
The tour does not allow the use of bags, including backpacks or small bags for storing chocolate, which may disappoint some visitors.

 If you happen to have a big bag, you shouldn’t worry; they’ve got lockers on the premises.

While there is no limit on chocolate consumption, staff members are at the end of the tour (the only place you'll see them, by the way). 

Most of them have this face like mothers (African moms particularly) do when you're misbehaving in public as a kid, and you suddenly just stop without your mom saying a word. 

To be honest, it almost felt like they were asked to stand there deliberately to discourage people from taking too much FREE chocolate and instead encourage them to spend more money in the Lindt store downstairs.

So, it may be intimidating to see the staff standing next to the bowls of Lindor truffles at the end of the tour. 

But don’t be shy; feel free to enjoy the samples! Remember, you’ve paid for your chocolate tour, and as long as you’re still within the tour premises, you still have unlimited sampling.

FAQs about the Zurich Lindt Chocolate Museum

Final Thoughts on a Visit to the Lindt Chocolate Museum

If you’re heading to Zürich and want something fun, tasty, and affordable, the Lindt Chocolate Museum is a great choice. It’s perfect for first-time visitors who don’t want to spend a lot but still want a sweet experience.

Along the way, you can learn about chocolate, witness its production, and even sample some. It’s interactive and family-friendly, and I’d strongly suggest you add it to your itinerary for Zurich.

After spending our days in Zurich with friends, we just had a few hours to see the city on our own, so we didn’t linger long at the museum.

We quickly left and walked along the riverbank and the Quaibrücke Zurich bridge. After the chocolate tour, I suggest enjoying a nearby free activity.

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